Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking to hire an Order Management Representative. The selected candidate should reside in Korea.   This position requires individuals to process orders for materials from sales staff or directly from customers under limited supervision with some latitude for independent judgement.   Responsibilities include:   - Ensures pricing, quantities, and terms are accurate per established business policies To ensure orders are processed to invoice billing - Coordinates with departments regarding order status, shipping dates, prices, product availability, and software licensing - Ensures all corporate export policies are followed, which includes performing Export Screening and processing Export Checklists - Maintains detailed and accurate sales records to show evidence of compliance to audit requirements associated with tasks - Works with more experienced team members to resolve complex issues - Demonstrates advanced knowledge in a variety of required tasks, processes, and procedure   #LI-TO1#LI-Hybrid

Hexagon Asset Lifecycle Intelligence division is seeking to hire a Customer Success Advisor. The selected candidate will be base in Korea.   As the Customer Success Advisor, you will be the trusted advisor to our customers to help them win in their business while maximizing their return on investment in Hexagon Asset Lifecycle Intelligence solutions. Our Customer Success team in a key role to drive customer satisfaction through their success in achieving desired outcomes by use of Hexagon Asset Lifecycle Intelligence division. Leveraging your practical industry knowledge, business acumen, relationship management and broad understanding of Hexagon.   This is a great opportunity to grow into a role with collaborative drive change management and adoption activities with key Business Decision Makers, help reduce implementation risk, drive usage of existing solutions, identify opportunities for upsell/cross-sell and maintain established retention rates for both maintenance and SaaS renewals.   The selected candidate will be focused primarily on the post-sales phase and works in a complementary fashion with the Sales Account team, Services Implementation team, and Technical Support team in alignment with the Customer Engagement program.   Responsibilities - Work with the assigned customers through the customer life cycle to provide a smooth transition through different stages (Onboard, Implement, Adopt, Achieve, Evolve). - Lead adoption activities including educating customer on support processes and training requirements to help them meet their expected outcomes. - Lead and own all aspects of post-sales engagement with the customer including coordination with Sales, Account Management, Project Management and the Implementation team, Trainers, Product Management and Technical Support Analysts. - Continuously measure results, advising the customer on improving adoption, utilisation and improving user’s awareness of what is possible with Hexagon Asset Lifecycle Inteligence Solutions. - Identify risk and implement churn mitigation strategies to retain revenue. - Monitor and improve the customer health and satisfaction scores. - Develop and maintain relationships with all key customer contacts. - Be a single point of contact for "post-sales" escalations and be the customer champion within Hexagon ALI. - Work with cross functional teams (internal and external) to ensure timely resolution of the customer’s escalations and complex technical issues involving different internal teams. - Conduct periodic reviews of the use of Hexagon ALI solutions, support services and status of issues and escalations. - Educate customer on product roadmap, feature releases and in upgrade planning. #LI-TO1#LI-Hybrid

ポジション：Senior Implementation Consultant (ソフトウェア開発）   このポジションでは主に顧客とのミーティングを通しての要件定義、仕様書の作成を行います。（これをもとに外注先でコーディングする）チームメンバーはマネージャーを含め７名程となります。将来的にチームのリーダー、マネージャーになっていただくことを想定しています。   勤務地 日本インターグラフ株式会社 （みなとみらい駅直通）   要件 システム開発経験：10年（C++、C# 等）ウェブではなくアプリケーションの開発経験 ピープルマネジメント経験：正式なマネージャではなくてもグループリーダーやプロジェクトリーダーなどで人をまとめた経験3年以上 英語：ビジネスレベルが望ましい。 日本語：流暢レベル     Hexagon’s Asset Lifecycle Intelligence division is seeking to hire a motivated and professional Senior Implementation Consultant, EyeCAD to join our team in Japan that dedicates to EyeCAD, 3D CAD software for the engineering industry with a dominant market share in Japan.   Position Summary/Purpose   As part of the team of EyeCAD team in Japan, the Senior Implementation Consultant collaborates with the client in collecting requirements, conceptualizing, configuring, and implementing the EyeCAD software solution, while recommending best practices to achieve client process improvements and cost containment upon the deployment of the solution. This is a full-time position involving a mix of onsite travel to customer sites and working remotely. Responsibilities   •Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users •Tests and troubleshoots functionality of installed systems •Identifies and documents technical issues to be escalated to product and system integration teams for resolution •Provides feedback based on client experiences to product and professional services teams for product and process improvements •Works directly with clients on-site or provides project support remotely •Works on pre-sales activities •Goes to onsite travel to customer sites occasionally (a few times a year)   #LI-TO1#LI-Hybrid  

Hexagon’s Asset Lifecycle Intelligence divisionis seeking to hire an Executive Payroll Analyst based in Kuala Lumpur, Malaysia, you will be expected to handle Finance matters including liaising with internal and external parties, support the accounting, compliance and reporting in APAC. This position is also responsible for processing payroll, claims, year-end taxation for South East Asia, ensuring compliance with legislation for taxation purposes and national employment standards.   Responsiblities: - Responsible and preparing payroll functions, ensuring payroll is processed on time, accurately, and in compliance with government regulations. - Prepares payment approval documentation for payroll including taxes and withholdings and other statutory contributions - Prepares journal entries/accrual and reconciliation related to payroll - Monthly Sales commission calculation and Sales Rep performance report - Prepare Sales commissions payout value update to HRIS and payment processing - Manage and verify monthly and yearly payroll tax returns prepared by external payroll provider. - Prepares various externally distributed reports for management, Human Resources etc. - Ensure tax filings accuracy and on time submission to government regulators. - Ensure compliance with all Corporate and Accounting policies and reporting deadlines - Ad-hoc projects/reports as required #LI-AC1

ポジション：Senior Implementation Analyst （プロジェクト管理）     勤務地 日本インターグラフ株式会社 （みなとみらい駅直通）   要件 - プロジェクトコントロール、プロジェクトマネージメント、コストコントロールなどの知識や経験のある方。（プロジェクトマネージャーの経験など。業界は問いません。） - ソフトウェアの導入に関しての知識があれば尚可。 - 顧客との良好なコミュニケーションのできる方。 - 英語の読み書き、会話ができる方。（主に社内において海外と使用）   Hexagon Asset Lifecycle Intelligence division (formerly PPM) is seeking to hire a Senior Implementation Analyst - EPP (Enterprise Project Performance). In this position, you are responsible for setup/installation, configuration, and customization of technical solutions, applications, or processes designed for the client’s purchased technology and/or business outcome solutions.   Responsibilities:   - Work directly with our internal team and clients to manage initial access, map, and transfer of data. - Create process documentation (functional requirements/designs/lessons learned). - Train or coordinate training for client. - Tests and troubleshoots functionality of installed systems. - Identify and document technical issues to be escalated to product and SI teams for resolution. - Provide feedback based on client experiences to internal teams for product and process improvements. - Work directly with clients on-site or provide project support remotely. - Work in conjunction with pre-sales in some activities. #LI-TO1#LI-Hybrid

  Hexagon is looking for a Software Technical Support Analyst to join our team in New Zealand (Remote).   If you are interested in taking your next professional challenge in a great global team, then look at the following opportunity!     Hexagon is looking for Software Technical support to join our team in New Zealand who has an interest in assisting clients with complex troubleshooting and problem solving. The Support Engineer will act as a forerunner in resolving customer issues on the Hexagon Enterprise Asset Management application. The applicant will be a critical member of the product support team in improving customer satisfaction. Support engineers are expected to exceed the expectations of support clients by maintaining a can-do attitude, resolving technical issues in a timely manner, providing diligent follow-up communication, and becoming subject matter experts for Hexagon products.   A customer focused attitude, strong technical aptitude, good written and verbal communication skills, and the ability to manage multiple tasks simultaneously are all crucial to the success of a support engineer.     Main Responsibilities:   - Works as part of a global team to support customers by troubleshooting and resolving technically complex support issues related to Hexagon Solutions and their interfaces to meet organizational goals. - Regularly interacts with solution development and ownership teams to investigate problems, discuss and document design issues, and provide customer feedback. Proactively keeps customer informed of how and when problems are resolved with focus on retention and reference ability. Involved in any additional follow up, testing and troubleshooting including remote desktop viewing through tools such as Teams. - Manages workload effectively following Support Procedures. - Possesses strong interpersonal skills and effectively communicates with internal and external stakeholders. - Accurately documents support activities and outcomes, as well as maintains knowledge base. - Responsible for appropriate referral to other support analysts, provides feedback to Development with guidance from mentor (more senior analysts) and liaises with other Departments. - Focuses on developing knowledge in specific product suite or operating environments. - Troubleshooting technical part of the product (jboss, apache, database, sql code, cognos, webservices, adfs, saml, SSO, deployment, logs etc) - Develops strong proficiencies in Customer Relationship Management systems. - Maintains adherence to customer service level objectives. - Develops technical documents, instructions, and training for internal and external purposes. - Keeps updated on current Hexagon solution portfolio through training and sprint reviews. - May conduct customer training or work on presales and service activities when required. - Perform technical tasks in support of Asset Management application for Asset Lifecycle Management. - Develop competencies across the "Asset Lifecycle Intelligence" division solution portfolio. - Have a strong understanding of both software support principles and competencies in general software administration. - Develop industry knowledge to build growing working relationships with customers. - Work under moderate supervision with latitude for independent judgement.

업무 내용/ 채용 목적   Hexagon 솔루션에 대한 고객 만족을 강화하고 할당된 지역을 기반으로 하여 기존 고객 및 신규 고객으로부터 사업 기회를 발굴하고 목표 시장에서 회사의 점유율을 높임으로서 판매 목표를 달성해 내는 영업 포지션입니다.      지원 자격 요건   - 최소 3 ~ 5 년의 영업 또는 컨설팅 업무 경험. - 목표 시장 내에서 공정 산업 관행 및 요구 사항에 대한 합리적인 지식 - 모든 수준의 고객을 상대하고, 고객의 요구를 파악하여,  Hexagon ALI제품 및 서비스의 완벽한 솔루션을 적용 할 수있는 능력 - 비즈니스 수준의 영어 능력 - 서울 오피스 근무 - 울산 / 온산 지역 출장 가능자       Hexagon’s Asset Lifecycle Intelligence division is seeking to hire an Account Manager. The selected candidate could reside in Korea.    We are looking for a self-starter that is responsible for developing leads and opportunities in the assigned sector.    As the Account Manager,  you will be responsible for: - Develop and maintain Hexagon Asset Lifecycle Intelligence market share in the region by generating additional sales leads with new and existing clients for software and service solutions along with other any products as required by management. - Understanding and evaluating the external business environment and customer demands to identify and secure profitable business opportunities in previously untapped markets. These markets include segments such as Refining, Petrochemical, Chemical, Power etc. process industries as well as alternate Manufacturing industries. - Update and Maintain the Go Sell database in line with our selling practices, policies and procedures. Including, Account plans, activities to ensure accurate representation of Customer engagement.   - Acting as the main interface with the client to ensure optimal service level is provided and all the client’s requirements are met at all times. - Understanding the customer’s business, objectives, decision making processes, buying criteria and forming long term business partnerships in order to leverage revenue from the relationship. - Develop and maintain a network of industry associations and contacts. - Work closely with new clients to determine their future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue streams.  - Develop and update on a regular basis accounts plans that will assist Marketing with planning and scheduling program and campaigns. - Maintain contact with assigned clients and ensure their continued satisfaction with Hexagon software and services. - Conducting solution presentations and coordinating demonstrations with pre-sales team members, and coordinating the preparation of Sales proposals, tenders/bids, contracts and Account Management plans. - Coordinating, conducting and participating in Sales promotions campaigns, events and displays. - Identifying potential partners or clients, performing competitive research, evaluating proposed deals/partnerships and analyzing and developing business cases for new business targets. - Keeping abreast of competitor’s Sales strategies. - Negotiating contracts in accordance with Hexagon ALI’s policies. - Liaising with Technical support staff regarding technical issues to ensure client retention and continued business. - Work closely with a senior sales manager in the territory for guidance and strategy. #LI-TO1#LI-Hybrid  

Hexagon’s Asset Lifecycle Intelligence division is seeking to hire an Account Manager. The selected candidate could reside anywhere in Indonesia.    We are looking for a self-starter that is responsible for developing leads and opportunities in the assigned sector as well as working with channel partner(s) in fullfillment of deals.  - Maximize Account Coverage: Upselling into whitespace of existing account. - Meeting Sales Target: Converting leads and opportunities to Sales Order. - Value Realization: Working with Reseller partner & Service Delivery team to ensure that Service delivery is in line with Customer’s order. - Execute GTM strategy: Assisting Country Lead in developing Go-To-Market strategy for the assigned sector and ensuring right resource is in place for execution. - Work with Marketing Department to create brand awareness of Hexagon for the assigned sector. - Liaison with trade associations to promote Hexagon with the objectives of developing strong pipeline. - Develop and qualify leads directly or indirectly with the help of Account Development Rep (ADR). - Convert leads to sales opportunities and ensure sales opportunities mature to sales order with the assistance of Industry & Solution Consulting Group. - Liaison with Service Delivery to ensure SOW is executed on time and on budget. - Develop Territory Plan & Account Plan & Participation in weekly sales forecast meeting #LI-AC1

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking to hire a Senior Sales Manager to join our EPC Sales Team in Japan. The selected candidate should reside in Japan   As the Senior Sales Manager, you will be responsible for managing the EPC Sales Segment in Japan, field operations, developing and implementing field sales strategies, managing sales employees and ensuring the EPC Sales Segments achieve their sales targets while exceeding customers’ expectations.   Responsibilities  - Overseeing the development of Hexagon Asset Lifecycle Intelligence’s market share by the business development and sales team within the market of the business unit. - Work with the Business Unit lead to ensure GTM solution packages are effective in delivering regional results - Work with Business Unit lead and Presales director to ensure technical sales support of sales cycle via Go Sell methodology - Evaluating the external business environment, assessing potential partners and competitors to identify potential business opportunities or clients then providing strategic direction to the business development and sales team as they attack identified opportunities - Manage, develop and execute the sales methodology and Go sell (SF.com) processes in line with company guidelines and effectively coach your sales team Identifying and assisting development of new products, services or solutions by combining several existing Hexagon Asset Lifecycle Intelligence and Group products/services to establish a corresponding market sector in order to gain new business for Hexagon Asset Lifecycle Intelligence - Effectively managing human, fiscal and tangible resources within the business development and sales team to successfully meet set sales targets or quotas - Finding and retaining sales talent by building a virtual bench, providing effective and regular training and establishing a team culture through in person sales meetings and social events - Identifying and gaining new business through a sustained SDR program of prospect targeting and managing the following up referrals/leads - Understanding the customer's objectives, buying criteria and decision making processes and forming long term business partnerships in order to leverage revenue from the relationship - Working closely with new clients to determine their future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue streams for Hexagon Asset Lifecycle Intelligence Conducting product demonstrations and coordinating the preparation of sales proposals, tenders/bids, contracts and - Account Management plans the enable your sales team to deliver on time results - Coordinating, conducting and participating in Sales promotions, campaigns ensuring pipeline and quota coverage - Keeping abreast of competitor's Sales strategies - Negotiating contracts in accordance with Hexagon Asset Lifecycle Intelligence policies. - Liaising with Technical Support and customer success management staff regarding technical issues to ensure client retention and continued business #LI-TO1#LI-Hybrid