Hexagon

  • Application Engineer-Engineering & Schematics

    Job Location KR-Seoul
    Job ID
    2019-5220
    Category
    Engineering
    Relocation
    No
  • Overview

    Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications.

     

    Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future.

     

    Hexagon’s PPM division empowers its clients to transform unstructured information into a smart digital asset to visualize, build, and manage structures and facilities of all complexities, ensuring safe and efficient operation throughout the entire lifecycle.

     

    Hexagon (Nasdaq Stockholm: HEXA B) has approximately 20,000 employees in 50 countries. Learn more at hexagon.com and follow us @HexagonAB.

     

    © 2019 Hexagon AB and/or its subsidiaries and affiliates. All rights reserved

    Position Summary/Purpose

    This position is responsible for providing services tasks (Project execution, Consulting, Customization,

    Training, etc.) in relation to the successful selling and installation of technology solutions and to the ongoing service of customers.

    Responsibilities/Main Activities

    • Delivering E&S Solutions (SPPID, SPI, SPEL) based consulting, implementation, administration, training, customization and services to customers 
    • Maintaining an in-depth knowledge of E&S Solutions (SPPID, SPI, SPEL) based products to fulfill customer consulting tasks
    • Accumulating a knowledge of Database management (Oracle, MSSQL) which supports engineering data-warehouse to fulfill customer consulting tasks.
    • Ensuring the successful sales achievement and customer satisfaction through delivery of the highest quality technical services
    • Undertaking tasks requiring technical analysis, diagnosis and problem solving, qualifying the product fit and defining services needs
    • Advising management on industry standards and trends;

    Qualifications and Experience Required

    • E&S Solutions (SPPID, SPI, SPEL) Implementation, Administration, Customization and Technical knowledge;
    • Several years’ experience in software development, database management;
    • Experience in Distributed Systems Architecture and Object Oriented Programming;
    • Experience in the following:
      • C#, VB .Net, Visual Basic
      • MS Excel VBA
      • Oracle, MSSQL
    • 3+ years’ extensive Process Industry EPC Project or Owner Operator Experience across all engineering disciplines; and
    • Customer Service experience and ability    
    • Skills & Abilities

    - Detailed skills, knowledge and technical ability in the relevant 

      technological environment including Intergraph and Microsoft;

    - Analytical, diagnostic and problem-solving skills;

    - Korean, English communication skill for discussion, email and

      reporting;

    - Presentation skills including the ability to tailor and conduct

      presentations to meet the needs of different customers;

    - Fluency in the basic technologies underlying the IT industry; and

      Ability to effectively deliver training material to users

     

    Key Behavioural Competencies

    Employee Behavioural Profiles - CUSTOMER SERVICE ORIENTATION - Strives to add value to the organisation and works well with others across Intergraph business to maximise service to the customer. Makes self available and adapts readily to changes in customer requirements., Employee Behavioural Profiles - TEAM WORKING - Looks at ways to help other team members complete their work and sets a good example through enthusiasm and commitment to team goals. Encourages other team members and acknowledges those who have performed well., Employee Behavioural Profiles - INTEGRITY - Demonstrates belief in and commitment to Intergraph's values by acting consistently with the values. Is open and honest in all situations and recognises that everyone, including self, can make mistakes., Employee Behavioural Profiles - ACHIEVEMENT DRIVE (RESULTS ORIENTATION) - Strives to do the job well and/or exceed expectations. Works to meet set targets and persists in achieving a standard of excellence in all situations

    Current KPI Requirements

     

    • Develop demonstration ability – 6 months

    • Delivery of training for key clients – 6 months

    • Project Consultation – development within 6 month

    Objectives/Goals

    • Develop customer contact/consulting ability

    • Documentation of Project Meeting/Actions

    • Ability to follow up tasks and requests

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