Hexagon

Application Specialist SPF / SPO - Database Specialist

AU-WA-Perth
Job ID
2017-3699
Category
Professional Services
Relocation
No

Overview

Hexagon PPM creates solutions that enable the design, construction, and operation of process and power plants, offshore platforms, and ships, and provides the information management capabilities to build and operate those facilities. Intergraph has been ranked the No. 1 overall worldwide leader in the engineering design 3D software and Process Engineering Tools (PET) market according to the ARC Advisory Group. Our leadership position is backed by a proven track record of high-quality product development, a global customer base of industry leaders, and a worldwide sales and support network. Hexagon PPM’s business is based on a strong financial foundation and steady growth.

Position Summary/Purpose

This position is responsible for providing support and consulting services on various PDA Projects for the successful deployment, implementation, configuration and maintenance of SmartPlant Foundation (SPF) and associated systems.

Responsibilities/Main Activities

  • Customer service experience and ability with Degree or Diploma level qualifications in an engineering or technical discipline is highly desirable. However, equivalent practical experience will be considered
  • Minimum 7+ years’ experience in plant design as part of a multi discipline project execution team
  • Delivering consulting, implementation, administration, training, configuration, customisation and support services for Hexagon SmartPlant solutions. As a user and administrator applying high level skills in the setup and use of SmartPlant Foundation
  • Maintaining an in-depth knowledge of SPF/SPO based products to fulfil pre-sales and customer consulting tasks
  • Accumulating a knowledge of database management (Oracle, MSSQL) which supports engineering data-warehouse to fulfil customer and project requirements
  • Undertaking tasks requiring technical analysis, diagnosis and problem solving, qualifying the product fit and defining support needs
  • Delivering implementation, administration, training, configuration, customisation and support services for other PPM products as required
  • Ensuring customer satisfaction through delivery of the highest quality technical support services
  • Advising management on industry standards and trends, compiling training documents and writing reports
  • Undertaking and managing multiple tasks and priorities requiring technical analysis, diagnosis and problem solving, qualifying the product fit and defining support needs
  • Delivering a high level of service to the PDA team, other staff and customers.

Qualifications and Experience Required

                    Essential

  • SmartPlant Foundation (SPF/SPO) implementation, administration, customisation and support knowledge with 5+ years’ experience in software development and database management
  • Strong experience in distributed systems architecture and object-oriented programming
  • Experience in: ASP.Net Architecture, Visual Basic, VB Script, XML, Oracle 11g and Microsoft MSSQL
  • Extensive industry EPC/EPCM and/or Owner Operator project experience across all engineering disciplines with highly developed skills, knowledge and ability in the relevant technological environment, i.e. SmartPlant
  • Excellent oral and written communication skills for discussion, email and reporting
  • Presentation skills including the ability to tailor and conduct presentations to meet customer needs
  • Analytical, diagnostic, project management and problem-solving skills
  • Excellent oral and written communication skills
  • Ability to document methods, workflows and training materials and ability to effectively deliver training and support to a variety of users

       Desirable:

  • Experience in implementing Information Management Systems Projects
  • Experience with a variety of SmartPlant products including

•        SmartPlant Instrumentation (SPI)

•        SmartPlant Electrical (SPEL)

•        SmartPlant P&ID (SPPID)

•        SmartPlant Review (SPR)

•        SmartPlant Spoolgen

•        SmartPlant Isometrics

•        Oracle DBA skills

•        MSSQL DBA skills

  • Programming Skills in either VB, C++ or .NET

Key Behavioural Competencies

Employee Behavioural Profiles - TEAM WORKING - Looks at ways to help other team members complete their work and sets a good example through enthusiasm and commitment to team goals. Encourages other team members and acknowledges those who have performed well., Employee Behavioural Profiles - ATTENTION TO DETAIL - Maintains an orderly working style and demonstrates a concern for increasing order, clarity and efficiency. Finishes tasks completely and to deadline, able and willing to follow procedures., Employee Behavioural Profiles - PROBLEM SOLVING - Analyses relationships among several parts of a problem or situation and breaks down a complex task into manageable parts in a systematic way. Generally anticipates obstacles and thinks ahead about next steps., Employee Behavioural Profiles - ACHIEVEMENT DRIVE (RESULTS ORIENTATION) - Strives to do the job well and/or exceed expectations. Works to meet set targets and persists in achieving a standard of excellence in all situations

Current KPI Requirements

To support PDA in delivery of consulting services in the area of SPF / SPO and supporting database management.

Objectives/Goals

To support PDA in delivery of consulting services in the area of SPF / SPO and supporting database management.

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